{"id":7327,"date":"2023-08-07T06:29:57","date_gmt":"2023-08-07T06:29:57","guid":{"rendered":"https:\/\/blog.normagroup.com\/?p=7327"},"modified":"2023-08-14T07:23:43","modified_gmt":"2023-08-14T07:23:43","slug":"if-we-listen-we-can-learn-from-each-other","status":"publish","type":"post","link":"https:\/\/blog.normagroup.com\/en\/if-we-listen-we-can-learn-from-each-other\/","title":{"rendered":"\u201cIf we listen, we can learn from each other\u201d"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7327\" class=\"elementor elementor-7327 elementor-7309\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6b3b610 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6b3b610\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5c426bd\" data-id=\"5c426bd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-553f15a elementor-widget elementor-widget-text-editor\" data-id=\"553f15a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>In our NORMAPeople series, employees around the world talk about their day-to-day work, how they came to the company and what they appreciate most about their jobs.<\/em><\/p><p>Sodam Kim is a Senior Customer Coordinator at our site in Seoul, South Korea. In this interview, she tells us about the most memorable experiences she has had at the company.<\/p><p><strong>Sodam, where did you work before you joined NORMA Group?<\/strong><\/p><p>I worked as a Customer Coordinator in a company that was already one of NORMA Group\u2019s customers at the time. NORMA Group supplied them with hose clamps. At the time, however, I didn&#8217;t know that NORMA Group was one of our suppliers, so it was an interesting surprise when I started working here. The connection means that I am still in contact with my former colleagues today.<\/p><p><strong>Do you have daily work routines?<\/strong><\/p><p>I have two main tasks: The first one involves looking after our customers in logistical and other matters that relate to the order. The other is to manage our sales forecasts for Korea and Japan.<\/p><p>Routines are very important for me \u2013 they help me use my time efficiently and maximize my productivity. I always start my day by checking my emails to see what has happened since the night before and where my assistance might be needed. Then I structure my day by prioritizing the tasks at hand.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-261f916 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"261f916\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5181229\" data-id=\"5181229\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9563d2d elementor-widget elementor-widget-image\" data-id=\"9563d2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/blog.normagroup.com\/wp-content\/uploads\/2023\/08\/Sodam-Kim-2-1024x683.jpg\" class=\"attachment-large size-large wp-image-7316\" alt=\"\" srcset=\"https:\/\/blog.normagroup.com\/wp-content\/uploads\/2023\/08\/Sodam-Kim-2-1024x683.jpg 1024w, https:\/\/blog.normagroup.com\/wp-content\/uploads\/2023\/08\/Sodam-Kim-2-300x200.jpg 300w, https:\/\/blog.normagroup.com\/wp-content\/uploads\/2023\/08\/Sodam-Kim-2-768x512.jpg 768w, https:\/\/blog.normagroup.com\/wp-content\/uploads\/2023\/08\/Sodam-Kim-2-1536x1025.jpg 1536w, https:\/\/blog.normagroup.com\/wp-content\/uploads\/2023\/08\/Sodam-Kim-2-1140x760.jpg 1140w, https:\/\/blog.normagroup.com\/wp-content\/uploads\/2023\/08\/Sodam-Kim-2-230x153.jpg 230w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fb1c566 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fb1c566\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4dc156b\" data-id=\"4dc156b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-edfcf84 elementor-widget elementor-widget-text-editor\" data-id=\"edfcf84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>I contact customers and colleagues to find out the status of orders, learn how production is going and I take a look at market trends to forecast the plan for the next few months.<\/p><p><strong>What would you say was your fondest experience at NORMA Group?<\/strong><\/p><p>One was the business trip to Japan in January this year. I have been fascinated by Japanese culture since I was a child. So, I was very happy and proud when my supervisor asked me to participate in the trip to Japan.<\/p><p>I felt that I needed to gain even more experience to advance my career and expand my knowledge of international trade, so the offer to be a part of the trip came at just the right time. It was interesting to meet the colleagues in person who I usually only know from the screen. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-219755f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"219755f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3418351\" data-id=\"3418351\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3349a15 elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"3349a15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\u201cWe shared our knowledge and strategies and managed to learn a lot from each other.\u201d\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7a085c9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7a085c9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0c854e8\" data-id=\"0c854e8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-64d3b9f elementor-widget elementor-widget-text-editor\" data-id=\"64d3b9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>I particularly enjoy solving challenges in my day-to-day work and keeping customers happy as a result.<\/p><p><strong>What is the biggest challenge you face in your job?<\/strong><\/p><p>When there are difficulties in the delivery process, my ability to find a solution that is satisfactory to all parties is really important. Most of the time, it helps to simply listen to the customers and try to find a path forward together.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b110df2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b110df2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cab7856\" data-id=\"cab7856\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8b9fc5d elementor-widget elementor-widget-image\" data-id=\"8b9fc5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/blog.normagroup.com\/wp-content\/uploads\/2023\/08\/Sodam-Kim-3-1024x683.jpg\" class=\"attachment-large size-large wp-image-7318\" alt=\"\" srcset=\"https:\/\/blog.normagroup.com\/wp-content\/uploads\/2023\/08\/Sodam-Kim-3-1024x683.jpg 1024w, https:\/\/blog.normagroup.com\/wp-content\/uploads\/2023\/08\/Sodam-Kim-3-300x200.jpg 300w, https:\/\/blog.normagroup.com\/wp-content\/uploads\/2023\/08\/Sodam-Kim-3-768x512.jpg 768w, https:\/\/blog.normagroup.com\/wp-content\/uploads\/2023\/08\/Sodam-Kim-3-1536x1025.jpg 1536w, https:\/\/blog.normagroup.com\/wp-content\/uploads\/2023\/08\/Sodam-Kim-3-1140x760.jpg 1140w, https:\/\/blog.normagroup.com\/wp-content\/uploads\/2023\/08\/Sodam-Kim-3-230x153.jpg 230w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-87a2851 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"87a2851\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-52bb6ce\" data-id=\"52bb6ce\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5cad7c4 elementor-widget elementor-widget-text-editor\" data-id=\"5cad7c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>What advice would you give to someone who is new to the company?<\/strong><\/p><p>At NORMA Group, you work in a diverse work environment with colleagues from a wide range of countries and cultural backgrounds. Openness and intercultural communication skills are essential.<\/p><p>I would advise anyone starting out at the company to listen to the other person, to learn and to value other cultures and the differences associated with them. Because they enrich all of us.<\/p><p><strong>A job as a Customer Coordinator is not what most children would imagine for their futures. What were your career ambitions back then?<\/strong><\/p><p>I wanted to be a teacher \u2013 I always liked working with people. That\u2019s why my first major in college was English literature. But during my studies I had the opportunity to take courses in international trade and it was a subject that immediately fascinated me. So, I decided to do a double major.<\/p><p><strong>What do you like to do in your free time?<\/strong><\/p><p>I exercise a lot and go to the gym three to four times a week. I also play tennis and go surfing, which helps me relieve stress and makes me happy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0305a90 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0305a90\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2676a7f\" data-id=\"2676a7f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fdfd7e7 elementor--h-position-center elementor--v-position-middle elementor-arrows-position-inside elementor-pagination-position-inside elementor-widget elementor-widget-slides\" data-id=\"fdfd7e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;navigation&quot;:&quot;both&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;transition&quot;:&quot;slide&quot;,&quot;transition_speed&quot;:500}\" data-widget_type=\"slides.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-slides-wrapper elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\" dir=\"ltr\" data-animation=\"fadeInUp\">\n\t\t\t\t<div class=\"swiper-wrapper elementor-slides\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-repeater-item-409c04b swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\" role=\"img\" aria-label=\"Sodam Kim (4)\"><\/div><div class=\"swiper-slide-inner\" ><div class=\"swiper-slide-contents\"><\/div><\/div><\/div><div class=\"elementor-repeater-item-2c52712 swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\" role=\"img\" aria-label=\"Sodam Kim (5)\"><\/div><div class=\"swiper-slide-inner\" ><div class=\"swiper-slide-contents\"><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous slide\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next slide\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-78efce1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"78efce1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5668361\" data-id=\"5668361\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-42ccdca elementor-widget elementor-widget-text-editor\" data-id=\"42ccdca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>And finally, please complete the following sentence: I love my job at NORMA Group because\u2026<\/strong><\/p><p>&#8230;a goal and future-oriented management culture is practiced here.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Sodam Kim is a Senior Customer Coordinator at our site in Seoul, South Korea. In this interview, she tells us about the most memorable experiences she has had at the company.<\/p>\n","protected":false},"author":46,"featured_media":7313,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9],"tags":[245,214,404],"class_list":["post-7327","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-career","tag-jobportrait-en","tag-normapeople-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u201cIf we listen, we can learn from each other\u201d - NORMA Group Blog<\/title>\n<meta name=\"description\" content=\"Sodam Kim is a Senior Customer Coordinator at our site in Seoul, South Korea. 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